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Complete Guide on “How to Fix Error 920” Easily in Google Play

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Encountering errors can be a frustrating experience. Not only do errors prevent you from completing a task which you need to do, but it can take a lot of work to get rid of the error and continue. Fortunately, we have access to the Internet, and within minutes of an error popping up, we can find a solution to get rid of it. In this article, we are going to be focussing on “Error 920“, what it means when you see this error, and how to get rid of it.

What Error 920 Is

The first thing that some people do when they see an error on their device is a worry. They instantly think that either the device has broken, or they've done something wrong, but that's very rarely the case. In fact, most of the time there is virtually no reason for errors popping up, and when it comes to fixing them, the fixes are simple.

There are a few different reasons for error 920 appearing, but it may appear for other reasons too. These reasons are:

  • Your data connection is being stressed too much
  • The device's cache is full
  • You are connected to an unstable data connection.

If you experience error 920, don't worry about it. With the help of the solutions which we're going to show you below, you'll get rid of it in no time at all.

Solutions to Error 920

There are four main solutions to fixing error 920:

  • Reinstalling the application that is encountering the error
  • Disabling and enabling your Wi-Fi connection
  • Clearing your Google Play Store cache
  • Deleting your Google account from your device and adding it back

We are going to talk you through each of these simple fixes so that hopefully you can get the issue fixed. Also, you can read How to Solve Error 927 of Google Play on Your Android in No Time, How to Fix Process System Isn't Responding Issue, and Fix “Unfortunately the Process.com.android.phone Has Stopped” issue Easily.

Fix #1 – Reinstalling the Application

The first fix that we're going to show you is simply reinstalling the app which you're running into issues with, and installing it again afterward.


Step #1 – Take your Android device and head over to the Google Play store.
Step #2 – Search for the application that you are having trouble with and open up the app page.
Step #3 – From here, tap on “Uninstall” and wait a few minutes.
Step #4 – Once it has uninstalled from your device, go back to the app's page and click “Install”.
Step #5 – After the app has downloaded and installed on your device, you should no longer have error 920 appearing.

This is the simplest fix that there is and most of the time you will find that this is the fix that gets the job done. If you still have an error, take a few minutes and try one of the other methods which we've shown below.

Fix #2 – Disabling and Enabling Wi-Fi

The next fix which we're going to be showing you which will help to fix error code 920 is also fairly simple. For this method, you must simply disable “Wi-Fi” on your device and re-enable it.


Step #1 – Take your Android device, unlock it if necessary, and launch the “Settings” application.
Step #2 – From here, scroll down to “Wireless and networks”, and tap on the “Wi-Fi” setting to turn it off.
Step #3 – Wait a few minutes and tap on it again to enable your Wi-Fi connection once again.
Step #4 – Leave the Settings app and head over to the Google Play store. Search for the app which you were having problems with and try installing it. You should now be able to install the app without error 920 occurring.

Again, this method will take less than a minute to do, and hopefully, it will get rid of the irritating error 920 from your device.

Fix #3 – Clearing Google Play Store Cache

Next, we are going to take things a step further. The third fix that we're going to show you is going to focus on clearing the Google Play Store application's cache. This is slightly more complicated than the other two methods which we've shown you so far.


Step #1 – Unlock your Android device and launch the “Settings” application.
Step #2 – From this app, swipe to the “Applications” heading and tap on “Application manager”.
Step #3 – This will take you to a page where you will be able to see all of the applications which are currently installed on your device.
Step #4 – Scroll down to “Google Play Store” and once you've found it, tap on it.
Step #5 – Below the storage information, tap on the “Clear Cache” button.
Step #6 – Lastly, open up the task manager and close all of the applications which you currently have running as background processes.
Step #7 – Launch Google Play Store and find the app which you were previously trying to download. You should now be able to download and install the app without running into error 920.

While it's slightly harder to get done, if you've tried the other two fixes, then this may be the only option.

Fix #4 – Removing Your Google Account from the Device

Lastly, this method will take slightly longer than the other methods although it is just as effective and will get rid of error 920 for you.


Step #1 – Unlock your Android device and open up the “Settings” application.
Step #2 – Scroll down to the “Accounts” heading, and tap on “Google”.
Step #3 – Next, tap on the “Remove account” button at the bottom of the menu which has appeared. This will completely remove your Google account from the device.
Step #4 – Back on the “Settings” app, tap on “Google” again and input the details of your account to sign back into your Google account on the device.
Step #5 – Lastly, head over to the Google Play Store and attempt to download and install the application that you have been having issues with. You should be able to download and install it now successfully.

This is almost a guaranteed fix, and if none of the other methods have worked for you, there's no reason for you not to try this method out.

What if None of These Methods Work?

If you're having constant issues with error 920 and none of the fixes which we've shown you have worked out, there is one more thing that you can do.

You can use Dr.Fone Toolkit – Android Data Backup & Restore to take a backup of your Android device's data, perform a factory reset on the device, and use Dr.Fone again to restore the backup which you have taken.

This completely removes any issues which you have been having, such as error 920, and will also improve the performance of your device.

About Dr.Fone Toolkit for Android

We briefly mentioned this program above so to give you more information about what the program is about and some of the features which it has to offer, we have listed them below.

  • Screen Recorder. Are you an online content creator? Take your content to a whole new level by recording your Android device's screen. Whether you're playing a game or creating a tutorial, Dr.Fone Toolkit – Android Screen Recorder can record it for you.
  • Root Your Device. The Android operating system is very limiting but to remove these limits, you can root your device. Rooting your device is usually a very complicated process (in comparison to jailbreaking an iOS device) but with Dr.Fone toolkit – Android Root, you are able to root your device in just one click.

Not only can you use the program to take data backups and remove errors, but it gives you access to all of the features which we've listed above.

To Conclude

Having an error on your device can be scary at first, but typically you will find that they are easy to deal with and you can get rid of them within a few minutes. Whether it's error 920 or another error, there is always a wide range of solutions available on the internet so when you run into an error, hop online and quickly search for a fix. While errors are irritating, fixing them is never too much hassle.

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